Repricing
Frequently asked questions about Repricing
- Sherlok Text Messages
- How to Open Lender portals through Sherlok
- What happens if I enter incorrect loan data?
- How does Sherlok collect the data on my behalf? What am I paying for?
- I sent a test email but it comes from hello@sherlok.com.au
- How do we increase the number of Reprices per month?
- Keep your Sherlok Profile Active
- Who do we contact about reprices?
- What if I change my mind after I select Sherlok to collect data will I still get charged?
- When will I get charged for data collection?
- Will my clients be notified of a reprice request?
- How does Sherlok deal with Lenders that require Third Party Authority (TPA)?
- What does "No Response from Customer" mean?
- How do I cancel a reprice?
- How long does a reprice take?
- How to turn Client Portal email reminders On/Off
- How can I resend the Client Portal link to my Client
- Ways to Restart or Resubmit a Reprice
- Sherlok's Data Collection Methods
- What's the basis for Sherlok's weekly queues?
- How can I check the status of a reprice?
- Lenders Sherlok can Reprice
- When should I send a lender response email?
- Sherlok repricing process, a detailed look at what happens.
- Can Sherlok reprice orphan book clients?
- How do I get Sherlok to reprice a specific client?
- Sherlok's Pre-Reprice Email Reminder Schedule
- Restart or resubmit a reprice: In Progress
- What if the lender doesn't reduce the rate do I still have to pay for data collection?
General Questions
- What does Sherlok base my weekly reprice queue on?
- How often does Sherlok Queue reprices?
- Why Does Sherlok only review clients on a 12 monthly basis?
- What is the Trail book Risk-retention meter based on?
- Which lenders require a TPA?
- Can I schedule a future reprice?
- Why does my Client's LVR change?
- Does Sherlok do bulk repricing?
- What does Resi postcode mean?
- Why was my client’s reprice cancelled?
- I Recieved an Email From a Lender About a Reprice
- What does the number beside the Reprices represent?
- How to check for Open Banking Consent in Broker Portal?
- What Lenders not compatible with Sherlok?
Queued for Approval
- Why does my Data Collection pop-up say "Ready to Submit"?
- If I choose manual data collection how do I collect the data?