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Repricing
Frequently asked questions about Repricing
- Setup Auto-Forwarding Rule on Outlook Web
- Setup Auto-Forwarding Rule on Outlook Desktop
- Enable Forwarding to an External Email Address.
- Restart or resubmit a reprice: Requires Action
- Restart or resubmit a reprice: Lender Response
- What does Sherlok base my weekly reprice queue on?
- How often does Sherlok Queue reprices?
- How do I choose which email to send to the client?
- Why Does Sherlok only review clients on a 12 monthly basis?
- What is the Trail book Risk-retention meter based on?
- Does Sherlok do bulk repricing?
- Why does my Client's LVR change?
- What does Resi postcode mean?
- Why was my client’s reprice cancelled?
- How can I change the type of response email after a reprice?
- What does the number beside the Reprices represent?
- CBA Delegate Access
- What Lenders not compatible with Sherlok?
- How do I move Lender Reprice Responses to completed?
- Sherlok Text Messages
- How to Open Lender portals through Sherlok
- What do the different icons refer to next to my clients' names?
- How does Sherlok collect the data on my behalf? What am I paying for?
- Can I schedule a future reprice?
- How do we increase the number of Reprices per month?
- Keep your Sherlok Profile Active
- What is DocuSign?
- Who do we contact about reprices?
- What if I change my mind after I select Sherlok to collect data will I still get charged?
- When will I get charged for data collection?
- Will my clients be notified of a reprice request?
- How does Sherlok deal with Lenders that require Third Party Authority (TPA)?
- What does "Cancelled - No Client Response" mean?
- How do I cancel a reprice?
- How long does a reprice take?
- How to turn Client Portal email reminders On/Off
- How can I resend the Client Portal link to my Client
- Ways to Restart or Resubmit a Reprice
- Sherlok's Data Collection Methods
- What's the basis for Sherlok's weekly queues?
- How can I check the status of a reprice?
- Lenders Sherlok can Reprice
- When should I send a lender response email?
- Sherlok repricing process, a detailed look at what happens.
- Can Sherlok reprice orphan book clients?
- How do I get Sherlok to reprice a specific client?
- Sherlok's Pre-Reprice Email Reminder Schedule
- Restart or resubmit a reprice: In Progress
- My app password is missing in Office 365
- What if the lender doesn't reduce the rate do I still have to pay for data collection?
- How do I get more reprices queued?