Can I reprice orphan book clients through Sherlok?
Yes, you can reprice orphan book clients. An orphan book refers to a client or loan that is not actively managed by the broker who originally arranged the loan. In the context of mortgage broking, this typically happens when:
- The loan was written by a different broker who is no longer involved with the client.
- The original broker has moved to a different company, retired, or is no longer actively servicing the client.
- The loan has become "orphaned" because the client is no longer receiving ongoing support or updates from the original broker. Sherlok may be able to reprice orphan book loans based on the lender's policy. The ability to reprice will depend on the specific rules and guidelines set by the lender.
Refer to the list below to identify lenders that reprice orphan book loans:
- ANZ
- Commonwealth Bank *
- Westpac
- ING
- AFG
- AMP
- Suncorp
- ME Bank
- Macquarie Bank *
- Bank of Melbourne
- George
- Bank SA
- Bank of Queensland
- Virgin Money
To reprice orphan clients, Sherlok requires either client consent for Open Banking or manual data entry by the broker.
Repricing with these lenders requires some manual processing in compliance with their terms and conditions.