How do I get Sherlok to reprice a specific client?
Discover how to easily reprice a specific client in Sherlok by navigating to the client section and kick-start the repricing process by choosing your preferred data collection method.
You can manually trigger a reprice for the client in the Clients section.
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Navigate to the Clients Section
On the left-hand panel, click Clients to access your client list. -
Search for the Client
Use the search bar to locate the client by entering their name, phone number, email, co-applicant, or guarantor details. -
Select Reprice
Once you've found the client, click the Reprice button in the Actions menu on the right-hand side. -
Choose Data Collection Method
Select your preferred data collection process from the options provided. -
Submit Your Request
Click Submit to finalise the repricing process.