What does the number beside the Refinance Leads represent?

The figure beside the Refinance Leads in the sidebar represents the number of new Leads.
If there is no figure besides the Refinance Leads then there aren't any new leads at this point in time.

• Related Articles

• How do I resend a Refinance Comparisons email?

  The best way to do this depends on their status in the Refinance Leads section. If they are a Prospect, you can click the email button in the far right-hand corner. See Below.  If the client is a lead, go to the Reprices > Completed > View Email. See ...

• Can I alter the lenders that are displayed for refinance comparisons?

  If you do not like working with certain lenders, you can turn them off in the Lender Selection module. Click Broker Name (in the right-hand corner) > Control Panel > Lender Selection. See Below. ​

• Can I change the lender information in the Include Comparisons email?

  You can modify lender information within your email templates. See the step-by-step guide below: Log in to your Sherlok account. Click on your Broker Name in the right-hand corner. Select "Control Panel" from the drop-down menu. Navigate to the Email ...