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SMTP Configuration for Gmail

To send emails via Sherlok, set up your Gmail account by enabling 2-Step Verification and generating an app password. Follow the provided steps to configure your SMTP settings with Sherlok using the generated password.

For this to work, the broker needs to first setup their Gmail account to activate sending emails through our server. Steps are provided below. You will need to generate an App password for Sherlok. For this to be enabled, you need to turn on your 2-Step Verification Code.

  1. Sign in to your Gmail Account.
    SMTP Configuration for Gmail_SignIn
  2. Click the Google Apps icon located at the top right of your window.
     SMTP Configuration for Gmail_GoogleApps
  3. A new window will open that will take you to your Google Account Settings. Click Security.
    SMTP Configuration for Gmail_Security
  4. It will take you to a new page that has all your Security info. Scroll down and look for Signing in to Google >> 2-Step Verification.
     SMTP Configuration for Gmail_SigningIn
  5. The following screen should pop-up. Click the Get Started button.
    SMTP Configuration for Gmail_2StepVerf
  6. It will prompt you to re-enter your Gmail password for security purposes.
    SMTP Configuration for Gmail_ReEnterCredentials
  7. The setup should begin then. You need to enter your mobile number (see below sample). Make sure you have your phone with you as you’d need it to get a verification code to complete the next steps.
    SMTP Configuration for Gmail_2StepVerficationMobile
  8. It will then ask you to enter the code sent on your mobile number. Click Next after.
    SMTP Configuration for Gmail_2StepVerficationMobile_Code
    SMTP Configuration for Gmail_2StepVerficationView_AppPasswords_TextCode
  9. When it’s all good, you’ll see the following screen. Click the Turn On button to proceed.
    SMTP Configuration for Gmail_2StepVerficationMobile_Confirmation
  10.  You will then be redirected to the 2-Step Verification Dashboard. Click the Back icon to go back to the Security Setting. 
    SMTP Configuration for Gmail_2StepVerficationView
  11. The App Password option will now be visible. Click that option and you’ll be prompted to re-enter your password again to navigate to the next step.
    SMTP Configuration for Gmail_2StepVerficationView_AppPasswords
    SMTP Configuration for Gmail_2StepVerficationView_AppPassword_ReEnter
  12. When the App passwords window loads, you need to generate an app password for Sherlok. Click on Other for the Select App option.
    SMTP Configuration for Gmail_2StepVerficationView_AppPasswords_Other
  13. After clicking Other, a new field will appear that will ask you to enter the App Name. Please enter Sherlok. Click Generate.
    SMTP Configuration for Gmail_2StepVerficationView_AppPasswords_Generate
  14. You should see a pop-up that will show the Generated app password. Use this password for the Sherlok Email send configuration.
    SMTP Configuration for Gmail_2StepVerficationView_AppPasswords_Configuration
  15. Use the following details if a broker uses Gmail for their emails.
    SMTP Server SMTP Port (TLS) SMTP Port (SSL) SMTP Username SMTP Password
    smtp.gmail.com 587 465 Your email address Generated app password.