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Create an Auto-forward rule in Gmail

Follow this quick guide to easily have your Westpac OTPs automatically forwarded to Sherlok.

  1. Log in to Gmail on a browser (e.g., gmail.com).

  2. Go to Settings by clicking the gear icon in the top-right corner.

  3. Select See all settings.

  4. Go to the Filters and Blocked Addresses tab.

    Screenshot 2025-02-06 105153


  5. Click on Create a new filter.


  6. In the pop-up page, input the following:

    • From - noreply@broker.hub.westpac.com.au
    • Subject - One-time verification passcode - Brokerhub
    When done, select Create filter with this search.

    Setting Up Filters for OTP forwarding Gmail-1


  7. In the next window, select Add forwarding address (if you don't have one set), or choose one of your saved addresses from the menu. Select Forward it to check box and input reprice@sherlok.com.au as the address you want the messages delivered. Lastly, Select Create filter.


    Create Filter pop up page2


  8. Follow the prompt to verify the email, clicking Continue as prompted.

    Step 10.10

⚠️Important: Gmail's forwarding rule verification is time-sensitive. You can only complete the process after Sherlok has approved the request. Once initiated, you must keep the verification window open until the process is completed, or you may need to restart the setup.

 

9. Once verification is complete, return to the Forwarding and POP/IMAP tab, and click Save Changes.


Step 4.4Step 11-1